Privacy Policy 777pnl —
Your Data, Our Responsibility

When you register and use the 777pnl platform, we collect several categories of personal information to ensure our services operate smoothly, securely, and in compliance with applicable legal requirements. This information is divided into two main categories:

Information you provide directly:

• Full name as shown on your official identity document (MyKad or passport).
• Date of birth for age verification of the 18 and above requirement.
• Active email address used for account communications.
• Mobile phone number registered in your name.
• Full residential address (for KYC and AML compliance purposes).
• Bank account or digital wallet details for processing deposits and withdrawals.
• KYC documents: copies of MyKad, passport, driving licence, or a recent utility bill.

Information collected automatically during platform use:

• IP address and general location information (state/city) derived from IP.
• Device type, operating system, and web browser version used.
• In-platform activity data: games played, total wagering amounts, session dates and times.
• Cookie data and session identifiers to maintain secure login.
• Technical logs for troubleshooting and system improvement purposes.

The personal information we collect is used solely for lawful and necessary purposes in operating the 777pnl platform. The following are the primary purposes for which your data is used:

We will not use your data for any third-party marketing purposes without your explicit consent. Promotional communications from 777pnl itself can be disabled at any time through your account settings or by contacting our support team.

777pnl takes a very cautious approach to sharing member data. As a general rule, your data will not be shared, sold, or transferred to any third party for commercial purposes. However, there are limited situations where data sharing is necessary and legally justified:

• Payment service providers: FPX, Touch 'n Go eWallet, Boost, GrabPay, and local bank providers require transaction information to process your deposits and withdrawals. They are bound by strict confidentiality agreements.
• KYC Service Provider: The third-party identity verification platform we use to process KYC documents complies with international data security standards.
• Anti-fraud agencies: We share necessary information with fraud detection services to protect all platform members from malicious activity.
• Legal compliance: Where required by a court, law enforcement agency, or authorized regulatory body, we will disclose the necessary information in accordance with a valid order.
• Business transfer: In the event of a company merger or acquisition, member data may be transferred to the new entity, with appropriate notice given to all members.

777pnl uses cookies and similar tracking technologies to enhance your experience and maintain the security of your session. The following are the types of cookies we use:

• Session Cookies: Required to maintain your login session while using the platform. These cookies are automatically deleted when you close your web browser.
• Preference Cookies: Saves your preferred settings such as language, time zone, and display preferences. This ensures you do not need to reconfigure the platform every time you log in.
• Analytics Cookies: Helps us understand how members use the platform so we can continue making improvements. This data is collected in anonymized statistical form.
• Security Cookies: Used to detect suspicious activity and protect your account from unauthorised access.

You can manage your cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the 777pnl platform and your overall experience. We recommend keeping session and security cookies enabled.

Member data security is 777pnl's number one priority. We implement a multi-layered security framework covering technical, organizational, and physical aspects:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and 777pnl servers is encrypted using the latest TLS 1.3 protocol, ensuring no third party can intercept or read your information in transit.
• Static data encryption: Personal data stored in our databases is also encrypted using AES-256 encryption, meaning that even if the database were accessed without authorisation, the data cannot be read without the encryption key.
• Two-Factor Authentication (2FA): Members are encouraged to enable 2FA for an extra layer of protection, requiring a second verification via your mobile device in addition to your password.
• 24/7 Monitoring: Our security team monitors all platform activity around the clock using a real-time threat detection system.
• Regular penetration testing: We engage independent security experts to conduct regular penetration testing to identify and patch any vulnerabilities before they can be exploited.
• Role-based access control (RBAC): Internal staff only have access to data required for their specific role, with all access logged and audited.

777pnl retains your personal data only for as long as necessary for the purposes stated in this policy or as required by applicable law. Our retention practices are as follows:

• Active account data: Retained for as long as your account remains active on the 777pnl platform.
• Financial transaction data: Retained for a minimum of 7 years after the transaction date, in line with Malaysia's accounting and anti-money laundering (AML) legal requirements.
• KYC documents: Retained for 5 years after account closure or the date of the relevant document, whichever is later.
• Support communication logs: Retained for 2 years for reference and dispute resolution purposes.
• Anonymised analytics data: May be retained indefinitely as it contains no personally identifiable information.

Once the retention period expires, data will be securely deleted using non-recoverable deletion methods. If you request account closure, the deletion of non-mandatory data (beyond the legal retention period) will be initiated within 30 days.

Under the data protection principles we adhere to, you have the following rights regarding your personal information that we hold:

The 777pnl platform is strictly for users aged 18 and above. We do not knowingly collect, store, or process any personal information from individuals under the age of 18.

Should we discover that personal data of a minor has been collected without our knowledge, we will take immediate action to delete all such data and close the account involved without any refund.

777pnl reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements, or other operational reasons. We will notify you of any material changes via a prominent notice on the platform or by email to your registered address.

The amended Privacy Policy takes effect immediately upon publication on this page. The latest update date is always displayed at the top of the page. Continued use of the 777pnl platform after any amendments constitutes your acceptance of the updated policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the 777pnl team is always ready to assist. We are committed to responding to every inquiry thoroughly and in a timely manner.

You may contact us through the following methods:

• Email: [email protected] — we will reply within 1–2 business days.
• Live Chat: Available 24/7 directly within the 777pnl platform after login.
• Support Page: Visit FAQ page for instant answers to common questions.

When contacting us regarding privacy matters, please provide your full name, account username, and a brief description of your request so we can process your case efficiently and promptly.